Today, the FCC’s Public Safety and Homeland Security Bureau released a report regarding the impact that the June 2012 “derecho” storm had on communications networks and services in the Midwest and Mid-Atlantic regions of the United States, resulting in 22 deaths and leaving millions without electrical power. As a result of the storm, seventy-seven 911 call centers (PSAPs) serving more than 3.6 million people in six states lost some degree of connectivity, including vital information on the location of 911 calls. The FCC’s report finds that the disruption to 911 communications from the storm was exacerbated by system and planning failures, including an unwillingness by carriers to follow industry best practices. The FCC has already announced that it plans to initiate a FCC rulemaking to implement recommendations in today’s report.
We will continue to monitor this issue, along with the FCC’s expected rulemaking, but please let us know if you would like to discuss further.
A copy of the FCC’s report can be found here: [pdf]