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    “Bounce-Back” Text Messages Required Where Text-to-911 is Unavailable

    The FCC has adopted rules requiring wireless carriers to send an automatic “bounce-back” text message to consumers who try to text 911 where text-to-911 service is not available. The FCC has established an implementation deadline of September 30, 2013 for this requirement. A copy of the FCC’s full decision can be found here. The FCC’s bounce-back requirement is intended to protect the public by substantially reducing the risk of consumers sending a text message to 911 and mistakenly believing that 911 authorities have received it.

     

    LNGS contact: Marc Paul (mpaul@fcclaw.com)